Resource Centre Support Worker
Salary: £21,500
Duration: Full Time 35 hrs per week, permanent contract
Are you interested in exploring a career in the charity sector? Are you looking for a role that gives you a range of experiences in the sector where no two days are the same? Could you support us to make positive lasting changes in people’s lives?
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Our Reception Team is the first point of contact for all our visitors. As such it plays a key role in ensuring that everyone we work with is treated with dignity and respect, and has a positive experience of our organisation.
The post holder will co-ordinate a range of reception activities – making the best use of the skills of clients and of volunteers from our local community. Key objectives for the role are:
• Assist the Advice & Support Team with necessary paperwork, provision and gathering of documentation needed for accessing support in Tower Hamlets or reconnection. Please note that the majority of rough sleeper currently on the streets of Tower Hamlets do not have a connection with the borough.
• Assist clients to access appropriate services including shower facilities, food, Reset Drug and Alcohol Outreach Support, Employability support etc.
• Assist clients with following our Covid risk assessment.
• Assist clients with access to Providence Row health provisions and get support with physical, mental and sexual health needs including, for example, dental care, needle exchange, vaccination programme.
Research indicates that women and other marginalised groups tend to apply only when they feel confident they meet all the criteria stipulated for a position. We encourage all individuals to apply even if they do not meet all of the items listed in the person specification.
To apply for this role, please send your CV and covering letter explaining how you meet the personal specification to [email protected] – CV’s without covering letters will not be accepted.
The deadline for applications is midnight Sunday 30th October 2022
Interviews are scheduled to take place week commencing Monday 7th November 2022 however we will hold these on an ad hoc basis when we are made aware of suitable candidates for this vacancy.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Job Description
