Reset Outreach & Referral Manager
Salary: £39,000 per annum
Contract: 35 hrs per week (full-time), permanent contract
Are you passionate about making a tangible difference in people's lives?
Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to harm reduction, substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
You will have experience working with people actively using drugs and alcohol and be understanding of their circumstance. You will have the drive to work with some of the most vulnerable and excluded people living in Tower Hamlets.
You will be an excellent communicator, have the ability to lead a small team, able to coordinate partnership working and create positive working relationships with a wide range of services. You are creative, innovative and well organised.
About the role
- Lead on the day to day running of the service, ensuring good practice and a non-judgemental, non-coercive approach is taken by the team.
- Oversee the team, carrying out regular supervisions and professional development plans.
- You will ensure policies, procedures, and quality control are in place for all people and staff when carrying their role.
- Deliver briefing & training sessions to a range of audiences, particularly focusing on the Reset Outreach & Referral provision.
- Collate and deliver monitoring and evaluation reports of the service, for commissioners & funders.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Job Description
